WHAT IS A LEARNING TEAM?

WHAT ARE THE KEY BENEFITS?

WHEN DO WE USE THEM?

A learning team is a diverse group of people who are directly involved in a work activity or have useful information concerning an event.

The purpose of a learning team is to learn and improve operational knowledge. Applying learning teams to the prevention of fatalities, serious injuries, and losses of containment results in stronger safeguards.

Learning teams help tell the story about the complexity of the work we do and how work gets done in the field.

• Focus on identifying and strengthening safeguards
• Generate possible solutions in hours not weeks
• Identify error traps and latent conditions that other tools may not detect
• Engage the people that do the work resulting in practical solutions
• Make it okay to talk about mistakes

Learning teams can be used when things have gone well or when things have gone wrong. Learning teams can be applied to safety, reliability, and business processes.

• Explore normal and successful work    (Proactive Learning): Evaluate safeguards and examine if they are aligned with how work is done.
• Learn from events (Reactive Learning): Understand the context and identify broken or missing safeguards. Pinpointed solutions are developed by those who do the work.